Swanlimo – Terms and Conditions

1. Introduction

Welcome to the Swanlimo website. By accessing or using our website and services, you agree to comply with these Terms and Conditions in full. Please review them carefully before proceeding.

These terms apply across all platforms, including desktop, mobile, tablet, and social media channels.

By using our services, you form a binding agreement with Swanlimo and acknowledge your acceptance of the terms outlined herein.

2. Definitions

Swanlimo, we, us, or our refers to the company, its owners, affiliates, and operators.

You or user refers to any person or entity accessing or using our website or booking our transportation services.

3. Acceptance of Terms

By accessing or using Swanlimo’s website or services, you agree to be bound by these Terms and Conditions. If you do not agree, you must refrain from using our website or booking services.

Swanlimo reserves the right to update or modify these terms at any time without prior notice. We recommend checking this page regularly for updates.

Our services are available only to individuals aged 13 years and older, and minors must use the services under parental or guardian supervision.

Unauthorized or unlawful use of our platform is strictly prohibited.

4. Services Provided

Swanlimo offers high-end transportation services, including:

  • Executive and corporate chauffeur services
  • Luxury airport transfers
  • Special event and VIP transport
  • Hourly and long-distance travel packages

Booking Details

To complete a booking, users must provide accurate information, including pickup and drop-off locations, date, and time.

Prices depend on the type of service, vehicle, distance, and duration. Additional requirements or changes after booking may incur extra charges.

Swanlimo will make every effort to ensure punctual and reliable service but is not liable for delays caused by traffic, weather, road closures, or unforeseen circumstances.

Note: Swanlimo is not an emergency transportation provider.

5. Booking and Payment

Bookings can be made through our website or customer service team.

Full or partial payment is required at the time of booking via Zelle, debit, or credit card.

Upon confirmation, booking and driver details will be provided via SMS or email.

Additional requests made after booking may incur supplementary charges.

Declined or failed payments will automatically cancel the booking unless another payment method is provided promptly.

6. User Responsibilities

Users must:

  • Provide complete and accurate booking details.
  • Use our services responsibly and lawfully.
  • Refrain from using abusive, threatening, or inappropriate language or behavior toward drivers or staff.

Swanlimo reserves the right to cancel any booking or refuse service for violations of these terms or inappropriate conduct.

7. Platform Use

Swanlimo grants users a limited, non-exclusive, and non-transferable license to access and use our website for personal and lawful purposes only.

Prohibited Platform Activities

  • Attempt to alter, hack, or disrupt the website.
  • Use automated systems or bots to extract data.
  • Engage in spam, fraud, or disruptive behavior.

Violations may result in termination of access and potential legal action.

8. Intellectual Property

All content on the Swanlimo website, including text, images, graphics, logos, videos, and software, is the property of Swanlimo or its licensors.

Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

If you believe your copyrighted material has been used without authorization, please contact us through the Contact Us page with relevant details.

9. Third-Party Content

Our website may include links or references to third-party websites or services.

Swanlimo does not control or endorse such content and assumes no responsibility for materials, products, or services provided by third parties.

Engage with third-party material at your own discretion.

10. Data Protection and Privacy

We respect your privacy and safeguard your personal information.

Data collected during bookings or through our website is handled in accordance with our Privacy Policy.

By using our website and services, you consent to the collection, storage, and lawful use of your data as described in that policy.

11. Indemnification

You agree to indemnify, defend, and hold harmless Swanlimo, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of our website or violation of these Terms and Conditions.

12. Revisions and Updates

Swanlimo may revise or update these Terms and Conditions at any time.

Continued use of the website or services after updates have been published constitutes acceptance of the revised terms.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United States, specifically the State of New York.

Any disputes shall be resolved through binding arbitration or in courts located within Colorado, unless otherwise required by applicable law.

14. Complaints and Customer Support

For complaints, questions, or assistance, please contact our customer service team:

  • Email: info@swanlimo.com
  • Phone: 855-419-8751